We offer a Limited Lifetime Warranty on every item we sell. Any manufacturing defects will be quickly replaced and rectified. Damages caused by dropping or using the product outside its advertised capabilities are disqualified from the warranty replacement program. To file a claim, please contact us.

The fridge is fine but the freezer can damage the seals, causing leaks and reduced insulating capabilities.

Yes, the double walled construction helps prevent condensation from gathering on the outside. Its also very useful at keeping the outside cool with hot beverages inside.

All of our bottles are made with food-safe 18/8 grade quality Stainless Steel with the caps and lids using a BPA-free plastic.

Because of its stainless steel body, our products are easy to clean in hot water with a little soap on a bottle scrubber. We DO NOT RECOMMEND sticking your bottle or lids in the dishwasher as it could damage the exterior finish and the seals.

While our bottles are great for keeping your drinks fresher longer, they are not acceptable for long-term preservation and may build up pressure after long periods of time. So please be careful opening your bottle if you've forgotten a mystery drink in there!

We offer a 30-day Satisfaction Guarantee on every item in our store. For a refund contact Amazon support and they will help your immediately any time of the day. With any other situation our Lifetime Warranty will cover your product with a replacement for as long as you own it. If you have questions or concens, please contact us.

Please give us 1-2 business days from the received date to begin the refund. After we submit it you will be notified by email. The time it takes to receive a refund depends on your payment processor but is usually very quick.

We currently ship to the US only. All our items are shipped out within 1 business day and is handled by Amazon fullfillment with warehouses throughout the US.

Amazon Prime members get FREE 1-2 day shipping. Standard Amazon shipping rates apply.

All payments are now handled through Amazon which takes all major credit cards.