We offer a Limited Lifetime Warranty on every item we sell. Any manufacturing defects will be quickly replaced and rectified. Damages caused by dropping or using the product outside its advertised capabilities are disqualified from the warranty replacement program. To file a claim, please contact us.

The fridge is fine but the freezer can damage the seals, causing leaks and reduced insulating capabilities.

Yes, the double walled construction helps prevent condensation from gathering on the outside. Its also very useful at keeping the outside cool with hot beverages inside.

All of our bottles are made with food-safe 18/8 grade quality Stainless Steel with the caps and lids using a BPA-free plastic.

Because of its stainless steel body, our products are easy to clean in hot water with a little soap on a bottle scrubber. We DO NOT RECOMMEND sticking your bottle or lids in the dishwasher as it could damage the exterior finish and the seals.

While our bottles are great for keeping your drinks fresher longer, they are not acceptable for long-term preservation and may build up pressure after long periods of time. So please be careful opening your bottle if you've forgotten a mystery drink in there!

We offer a 30-day Satisfaction Guarantee on every item in our store. For a refund the item must still be in unused, brand new condition. With any other situation our Lifetime Warranty will cover your product with a replacement for as long as you own it. If you'd like to start a return, please contact us.

Please give us 1-2 business days from the received date to begin the refund. After we submit it you will be notified by email. The time it takes to receive a refund depends on your payment processor but is usually very quick.

We currently ship to the US only. All our items are shipped out within 1 business day, sometimes the same day if your order is placed before 10am PST. We use USPS First Class and Priority mail for all packages.

For all orders over $50 your items ship for FREE.

Standard Shipping (First Class) is $3.99/order and depending where you live can take 2-9 business days to deliver.

Expedited Shipping (Priority) is $7.99/order and takes 2-3 business days to deliver.

We accept all the major credit cards, including Visa, Mastercard, Discover and American Express. Your credit card information is never stored by us and can not be accessed by anyone at Iconiq.

It's easy, just fill out the application here: https://iconiqbottle.com/pages/affiliate-program and you will be immediately accepted. After you have registered you can monitor your earnings and get your affiliate link by logging in here: https://iconiqbottle.refersion.com/affiliate.

It means that once a potential customer has initially clicked on your affiliate link, a cookie is stored within their browser. This is a commonly used method to remember customers on websites. As long as that person checks out within 30 days of clicking that link you will receive credit for that sale. So the more you share your link the better your sales and commissions will be.

Affiliates will be paid automatically once a month. All payments are done through Paypal so you will need to have an account through Paypal. After applying, log into your affiliate dashboard here: https://iconiqbottle.refersion.com/affiliate and click on the settings tab at the top. Under settings you will need to enter your paypal email address in the "payment settings" section.

Your affiliate dashboard has a feature that will build the direct link for you. Log into your account at https://iconiqbottle.refersion.com/affiliate. In the dashboard, under the "Referral Code" section, click on the link that says "Create link to a specific page." In the blank that pops up, paste the destination url and click on the "Create Link" button. A new link will appear that will include your affiliate code. This new link will still give you all the sales credit for any item the individual purchases during the same 30 day window.