We offer a 30 day Satisfaction Guarantee on all Iconiq items purchased from Amazon.
To start a return, contact Amazon customer support 24 hours a day, 7 days a week. If you have any trouble or questions regarding the return process, please contact us.
Please do not send your purchase back to the manufacturer without authorization from the customer service department.Refunds (if applicable)
Once your return is received, your refund will be processed. A credit will automatically be applied to your credit card or original method of payment within a few days.
If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for another item, send us an email at email@example.com.