We offer a 30 day Satisfaction Guarantee on all items purchased from iconiqbottle.com.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we please find your order number.
Please do not send your purchase back to the manufacturer without authorization from our customer service department.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for another item, send us an email at email@example.com.
The customer will be responsible for paying for your own shipping costs for returning your item.